Mobile / Sports
kkf collects only what it needs to run your account, process your Nagad or Bank Transfer transactions, and keep your session history intact across devices. This policy tells you exactly what we collect, why we hold it, and what choices you have — with access subject to your local law and eligible regions.
When you open an account with kkf, we collect the details you submit during registration — your name, contact address, and the payment method you choose, whether that is Nagad or Bank Transfer. We also record transaction references tied to each deposit or withdrawal so your account wallet history stays accurate and reviewable by you at any time. Beyond account and payment records, we collect device and session data: the type of browser or mobile you use, the pages you open inside the lobby, and the time of each visit. This helps us keep your balance and open markets available the moment you return, whether you switch from a phone during a match to a desktop session later. We do not sell your personal data to third parties. Data shared with payment processors — including Nagad and Bank Transfer providers — is limited to what those processors need to complete your transaction. We retain your data only for as long as your account is active or as required under applicable rules in your eligible region. You may request a full record of what we hold about you at any time through our support route.
Transaction references for Nagad deposits and withdrawals are recorded against your account wallet and are available for your review inside the signed-in account area.
Bank Transfer records are stored securely and tied to your account ID. We share only the minimum required data with the receiving bank to complete your transfer.
Your full session and transaction history is held in your account. You can review it after signing in without needing to contact support first.
This policy applies to data collected directly through the kkf platform — your account registration, wallet activity, and browsing within the lobby. It does not govern data practices on external sites you may reach from a link we publish. Availability of any account feature depends on your local law and the eligible regions we serve.
Data collected when you log in, update account details, or navigate between the sportsbook and casino lobby falls fully within this policy. We control and are responsible for that data.
Payment records linked to Nagad or Bank Transfer are covered here. Once a transaction leaves our platform to a payment processor, that processor's own policy applies to their handling of the data.
Browsing and click data collected as you move through game categories, slots or live tables on kkf is included in this policy. We use it only for session continuity and internal service improvement.
External links, partner sites or payment provider portals operate under their own privacy terms. We do not control or accept responsibility for data collected outside the kkf platform.
You have practical choices available at any point while your kkf account is active. The most direct route is your signed-in account page, where you can review the personal details we hold, check your transaction history for Nagad or Bank Transfer entries, and update contact information yourself without raising a support request. If you find a detail that looks wrong — a name spelling, a contact address, a payment record that does not match your own records — you can flag it through the support route and we will review it. You can also ask us to tell you, in plain terms, what categories of data we hold about you and how long we keep them. Where your local law gives you a right to request deletion of certain records, you can raise that through our published contact channel. We aim to respond to all data-related requests within a reasonable period, though timelines may vary depending on the nature of the request and applicable rules in your eligible region.
Sign in to your account and open the account settings page to see the personal details and transaction history we currently hold for your profile.
If any stored detail is inaccurate, contact our support channel with the correction. We will verify and update the record, then confirm the change to you.
You may ask us at any time what personal data categories we hold, how long we retain them, and whether any data has been shared with a third-party processor.
Where your local law and eligible region permit it, you can request removal of specific personal data. Submit the request through our support route and we will assess it against applicable rules.
If you have a question about how we handle your data, want to correct a record, or need to raise a data-related request, our support team is available through the channels published on this site. All privacy queries are handled by the same team that manages account support, so you do not need a separate route.
Open the live chat widget from any page on kkf while signed in. Mention that your query is privacy-related so the agent can prioritise it correctly.
Send your data or privacy query to the support email address listed in the Contact section of this site. Include your registered account name to help us locate your records quickly.
The account help section inside your signed-in dashboard links to the support form. Use this route to attach screenshots or transaction references relevant to your data request.
We apply technical and organisational measures to keep your account data and transaction records secure. These include encrypted connections for data in transit and access controls that limit which internal roles can view personal account records. Your account password is stored in hashed form; we never hold it in readable plain text. Cookies on the kkf platform serve session continuity — they remember that you are signed in and keep your balance and open markets available as you move between the sportsbook and casino lobby. You can manage cookie preferences through your browser settings, though disabling session cookies will affect how the lobby loads when you return. We do not use cookies to build profiles for sale to advertisers.
We hold your personal and transaction data only while your account remains active or as required by applicable rules in your eligible region. You may request a summary of retention periods through support.
Session cookies keep your signed-in state and lobby position intact as you switch between game categories. Preference cookies remember your account settings between visits.
Access to your account data is protected by your login credentials. If you believe your account has been accessed without your permission, contact support immediately through the live chat or email route.
When we make material changes to this policy, we will post a notice in the signed-in account area before the changes take effect. Continued use of your account after that date indicates acceptance.
Below are the questions we hear most often about how kkf handles personal data. If your question is not covered here, reach out through the live chat or email support route listed in the contact section above.
We collect the details you submit at registration — name, contact information and chosen payment method. Once your account is active, we also record transaction references for Nagad or Bank Transfer activity and session data such as device type and pages visited inside the lobby.
We share data only with payment processors — such as Nagad and Bank Transfer providers — and only the minimum needed to complete your transaction. We do not sell personal data to advertisers or data brokers. Any third-party processor handles data under their own published policy.
Sign in to your account and open the account settings page to review stored personal details and transaction history. For a broader data summary, contact support through live chat or email and request a full account data record. We will respond within a reasonable period.
Yes. To correct a detail, contact support with the accurate information and we will update the record. Deletion requests are assessed against applicable rules in your eligible region and local law. Raise them through the support email route or the account help form.
Cookies keep your session active and preserve your account state as you move between the sportsbook and casino lobby. You can disable cookies in your browser settings, but session cookies are needed for the lobby to load your balance and open markets correctly when you return.
We retain personal and transaction data while your account is active and for as long as applicable rules in your eligible region require after account closure. You can ask support for specific retention period information related to your account records at any time.